Meet&Retreat
Privacy Policy
Meet&Retreat (“we,” “our,” or “us”) operates https://www.meet-retreat.com (the “Site”) and related services, including event and retreat planning (collectively, the “Services”). Meet&Retreat is the data controller for personal information collected through the Services.
This Privacy Policy explains how we collect, use, disclose, protect, and otherwise process your personal information when you use our Services. We are committed to protecting your privacy and handling your data responsibly.
By using our Services, you consent to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect the following categories of personal information:
A. Information You Provide Directly
- Identifiers: First name, last name, email address, phone number, account login credentials.
- Commercial/professional information: Company name, job role/title, event details (type, dates, locations, estimated budget, number of attendees, preferences, special requirements).
- Communications: Messages, inquiries, feedback, or support requests.
B. Information Collected Automatically
- Internet/network activity: IP address, browser type/version, device type/model, operating system, pages visited, time/date of visits, referring/exit URLs.
- Usage data: Interactions with the Site/Services (e.g., clicks, scrolls).
- Cookies and similar technologies (see Section 5 for details).
We only collect health-related, dietary, or religious information when you voluntarily provide it, and only to the extent necessary to arrange suitable catering, accessibility accommodations, or venue requirements for your corporate retreat or event. This information is treated as sensitive personal information where applicable under law.
2. How We Use Your Information
We use your personal information for the following purposes and legal bases:
- To provide, maintain, and improve the Services (performance of a contract/legitimate interests).
- To create/manage user accounts and facilitate retreat/event planning, including matching you with venues, destinations, or vendors (performance of a contract).
- To respond to inquiries, provide customer support, send confirmations, notifications, and essential communications (performance of a contract/legitimate interests).
- To send optional marketing updates or newsletters (with your consent; you can opt out anytime),
- To analyze usage trends, enhance performance, and develop new features (legitimate interests).
- To prevent fraud, abuse, security incidents, and enforce our terms (legitimate interests / legal obligations).
- To comply with legal requirements, respond to subpoenas, or protect rights/safety (legal obligations / legitimate interests).
If we process data based on consent, you can withdraw it at any time without affecting prior processing.
3. How We Share Your Information
We do not sell your personal information or share it for cross-context behavioral advertising. We may disclose it in these limited cases:
- Service providers/contractors: Hosting (e.g., cloud providers), analytics (e.g., Google Analytics), email/CRM tools, payment processors.
- Venue/destination/partner vendors: When you explicitly request proposals, quotes, or bookings, shared only with your consent or as necessary to fulfill your request.
- Legal/compliance: To authorities if required by law, court order, or to protect rights/safety.
- Business transfers: In mergers, acquisitions, or asset sales (with notice where required). We require all recipients to implement appropriate security and confidentiality measures.
4. International Data Transfers
Our Services are hosted and primarily processed in the United States. If you access them from outside the U.S. (e.g., EU/EEA), your information may be transferred to and processed in the U.S., which may have different data protection standards.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable essential functions
- Analyze usage and improve the Site
- Enhance functionality
You can manage cookies via your browser settings.
6. Data Retention
We retain your personal information only as long as necessary:
- Account data: While your account is active + up to 2 years after closure (for legal/dispute reasons).
- Event/inquiry data: Up to 12–24 months after the event or last interaction, unless needed longer for legal obligations.
- Analytics data: Typically 14–26 months (depending on tool settings).We delete or anonymize data when no longer needed.
7. Your Privacy Rights
Depending on your location, you may have rights including:
- Access your data.
- Correct inaccuracies.
- Delete your data (subject to exceptions).
- Opt out of certain processing.
- Object to processing based on legitimate interests.
- Restrict processing.
- Data portability.
- Withdraw consent (where applicable).
Non-discrimination: We will not discriminate against you for exercising rights. To exercise rights, email hello@meet-retreat.com with details for verification. We respond within 30–45 days (extendable where permitted). You may authorize an agent to submit requests.
For CCPA/CPRA: Submit opt-out requests via the same email. We also honor Global Privacy Control (GPC) signals where required by law.
8. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your information. However, no method is 100% secure, and we cannot guarantee security.
9. Children's Privacy
Our Services are not directed to children under 16 (or 13 under COPPA). We do not knowingly collect data from children. If we learn we have, we will delete it. Contact us if you believe a child provided data
10. Third-Party Links & Services
Our Services may link to third-party sites/tools. We are not responsible for their privacy practices — review their policies.
11. Changes to This Policy
We may update this Policy. Changes will be posted here with an updated date. Significant changes may include notice via email or on the Site. Continued use constitutes acceptance.
12. Contact Us
For questions, rights requests, or concerns:
Email: hello@meet-retreat.com